Despite significant challenges and the abrupt shift from in-person to remote care in 2020, Marin Community Clinics has received exceptional performance ratings from Partnership Healthplan of California’s Primary Care Provider Quality Improvement Program (QIP). Meeting QIP goals speaks to the caliber of care patients receive. It also provides important financial incentives to the Clinics based on performance.
Medi-Cal administrator gives Clinics high ratings
Primary care providers that serve Medi-Cal members are meticulously rated in the following key areas:
- Prevention and Screening
- Chronic Disease Management
- Appropriate Use of Resources
- Primary Care Access and Operations
- Patient Experience
The Clinics were rated third out of 112 Parent Organizations (health providers that oversee the operations of one or more sites) across Northern California. “Our Quality Improvement practices are woven into every aspect of care we provide at the Clinics, ” explained Dr. Elizabeth Shaw, Medical Director of Quality. The Clinics received full credit in four out of five key areas, a major collective accomplishment for the team, and a boon to patients.
Dr. Shaw is excited that the Quality team is now able to focus on the “new normal”:
“As we march ahead, our main priority is to re-engage patients in 2021 and help them get caught up on health maintenance and chronic disease management,” she explained.
For the Clinics, the QIP results confirm continuous improvement and a remarkable team accomplishment.
